My friend’s computer–clean (Norton, Spybot and Ad Aware scans) 10 days ago. Norton is autoprotect enabled. Spybot and Ad Aware are the free versions; no real-time protection, but both were updated and Spybot immunized.
Friday, six days later, when computer booted, they noticed strange things…in fact, Smitfraud (and other, similar) spyware. When I checked logs and quarantines, I found that my friend had run Ad Aware on Friday, fixing 130+ problems (not all tracking cookies). Yesterday–yes, they waited five days, hoping it would fix itself–they called me in.
I’ve cleaned it up (what a chore), but when I ran a full system anti-virus scan, Norton found and quarantined a handful of nasties. When I looked them up, it seems that none is a recently discovered problem–WinFixer, ISearch and Trojan.Anser being the worst of the bunch. And Norton’s definitions updates from many months ago should have prevented them. So how do they slip past Norton?
Lilly
I have been prompted from one page to another and am losing patience. I need to speak to a real live person. Please help.
I Googled Norton AntiVirus, yet I still cannot find a phone number.
Jazmin
It’s set on automatic updates. I click on update, it searches for the updates and then tells me it’s updating. The little green circle is spinning next to its icon on the toolbar, and I assumed that it’d be done sometime…My computer is on for a long time! But every time I open it, it says the last update date several moths ago, and the protection level still on LOW!
Help!
Elin
I don’t know how it got installed but it is here and wont leave! I cant delete it when i go to Add/remove programs because it says it is only a trial and cant be deleted. It says i have to buy it but i don’t want to! HELP!
Moon
It does not have to be free, but ranging loosley from 0-$60. I need a software for multi users and is not gimmicky. I’ve read both good and bad reviews on McAfee and Norton software, and am thinking of purchasing a Webroot brand program. Is this a wise choice? What do I need to know about upgrades and such? What software are most people on?
*I have Windows XP professional
Vicki
ive tried those websites to remove it where it tells you to download a scanner and it doesn’t let me download it, it says your setting do not let you do this or something? what is going on help please
Ulrike
