Go here, this should remove it

And to be sure that all traces of the program have been here, go here and post a log

CCleaner is probably your best bet to get rid of it. Otherwise, get spybot-search and destroy, a virus scanner which should get rid of it.

The case then you will have fresh format by reinstalling windows from scratchuse the case then you will have to have fresh format by reinstalling windows from scratchuse the os.

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