Thanks
Noreen
Also, I don’t recall ever having seen any actual malicious files found by Symantec on my computer, although I also run AdAware anti-spyware every few days and it has found files that Symantec has not.
Could both of these things indicate problems with my Symantec files?
I had good results with Symantec on my desktop computer, which is running Windows ME, but I’ve got XP on my laptop, which is the computer in question. I’ve been satisfied with AdAware as far as finding spyware.
What is AVG?
I’m not sure which version I’ve got. I installed it last October. I’ve got Windows XP on my computer. The file version says 14.0.0.89.
Sammie
I have already tried the following fix which I found on a pc website:
Boot into Safe Mode, click Start, click Run, type msconfig in the text box, and click OK. Click the Startup tab and look in the Startup Item list for entries that relate to Symantec, Norton, or McAfee. Click the boxes next to these entries to remove the check marks, click Apply, and then click OK. Reboot your computer so that it starts normally, and Windows shouldn’t lock up anymore
The above did not work so I’m back frozen mode again. Any help with this would be greatly appreciated.
I unchecked all of the items in the startup list and then tried to reboot pc in normal mode. PC rechecks all startup items when I switch back to normal mode using general tab in sys config. screen. How can I save my changes and reboot in normal mode?
Rafael